This statement has been produced with reference to the guidelines set out by the Office of the Federal Privacy Commissioner, Australia. For more information visit: www.privacy.gov.au.
This policy statement will address the following:
The types of information we collect
When you visit Cooked.com.au you are required to become a member, either by free trial or paid membership in order to view content. At minimum you are required to share your name and email address.
Personally identifiable information is defined as any specific data that could disclose you as an individual, such as your name, address, telephone number, billing and shipping information, credit card information or e-mail address.
When you visit Cooked.com.au our servers automatically record basic information about your usage, such as the type of internet browser and operating system you are using, the date, time and duration of your visit and the pages you viewed. This information is anonymous and does not identify you as an individual, nor will we combine it with information that does identify you as an individual. This information is collected and analysed to provide us with a greater understanding of how you use our websites.
When you become a member we collect personally identifiable information. The personally identifiable information collected may consist of a username or unique user ID and contact information, such as your name, email address, mailing address, telephone and fax numbers. If you purchase a full membership on the website we would need to collect your order information, credit card details and delivery instructions in order to facilitate payment and shipment.
From time to time we may invite you to answer survey questions and provide certain demographic information, such as your age, sex, income bracket, country of access, and location of connection, (e.g., home or work). Your response to these types of surveys is entirely voluntary and you should feel no obligation to participate.
How we use or disclose the information we collect
In general, the information we collect is used for our own analysis aimed at improving our products and services. We use personally identifiable information to fulfil your requests or orders for specific services or products. We may also use personally identifiable information to perform other functions including, demographic analysis of site usage (who is visiting our websites and what they are interested in), customising advertising and content seen by our users, and improving our marketing and promotional efforts.
We will not intentionally disclose any personally identifiable information and we do not sell, trade or rent such information to third parties (such as advertisers or telemarketers).
Any personally identifiable information you provide will only be provided to third parties if:
(a)You consent to such a disclosure
(b)We are compelled or authorised to do so by law
(c)We reasonably believe there is a threat to someone's life or health
(d)Our website or business is sold to, or merged with another entity
Use of Aggregate Data
We may collect and use certain non-personal information (e.g., the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider) to optimise our goods and services (which may include the display of personalised content and advertising) including our Web pages for your computer.
Cooked.com.au may use personally identifiable information in aggregate form to improve our goods and services including our Web sites and make them more responsive to the needs of our customers. This statistical compilation and analysis of information may also be used by Hardie Grant Publishing or provided to others as a summary report for marketing, advertising or research purposes.
The quality and security of the information we hold
Any information you provide to us is stored and held under generally accepted standards of technology and operational security in order to protect your personally identifiable information from loss, misuse, alteration, or destruction. Only authorised personnel are provided access to personally identifiable information and these personnel are required to treat this information as confidential. Despite these precautions, we cannot guarantee absolutely that any and all unauthorised access to your personally identifiable information will be prevented.
Your access to the information we hold
If you would like to access, correct, update or de-activate any information you have submitted, please send a request to email@example.com. We will modify or de-activate any information that could be used to identify you as soon as practicable after your request, unless we are required or authorised by law not to do so. Once de-activated your data will not be accessible, however, due to system backups to various types of data storage media, your data may in some circumstances remain on these types of data storage media.
Transborder (interstate and international) data movement
At times, personally identifiable information collected from our websites may be transferred between our offices or data storage facilities located in Australia or internationally. Our websites may be viewed and hosted anywhere in the world, including countries that may not have specific laws regulating the collection, use and transfer of personally identifiable data. By using our websites and submitting such information on it, you voluntarily consent to such transborder transfers and hosting of such information.
Your participation on Cooked.com.au
Links to other websites
Cooked.com.au provides links to other third party websites outside our network and immediate control. We do not accept any responsibility for their activities, and we advise you to examine the terms and conditions of using their websites before disclosing any information to them.
Our policy on children's privacy protection
We understand the importance of protecting the privacy of children, especially in an online environment. Our websites are not intentionally designed for or directed at children, and we do not intentionally collect or maintain information about children.
Users of this website are also bound by the conditions of the Cooked.com.au user agreement stipulated in our Terms and Conditions of Use.
How to contact us for more information
If you have any questions or comments regarding this policy, please email us at: firstname.lastname@example.org or you can write to us at:
Online Privacy Manager
Hardie Grant Publishing
Building 1, Level 1
658 Church Street,
Richmond VIC 3121